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1,546 thoughts on “GanjaExpress.to Reviews”

  1. Rick Knight says:

    Thanks a lot Ganja Express! I placed an order on January 1 and it ended up at the Undeliverable Mail Office in Scarborough Ontario. I contacted Tom and he personally took care of sending me a replacement order which I have received and the products are very good quality and I’m really happy with the Customer Support. Thanks again Tom, Ganja Express is definitely my go to source for high grade premium marijuana, concentrates and edibles. Even though it was very busy during the holidays, Tom still took the time and care to personally see my order through to the end and I appreciate the Customer Support that I received. Ganja Express is a top notch company and I highly recommend using them for your medical needs. I’m a customer for life now! Thanks again Ganja Express!!

  3. Kenneth T says:

    Fell victim to Canada Posts ‘progrum’, on Jan 2. Package ‘tagged’ by %*(**)^$ . I had given up.
    BUT, ‘silver lining’, One month to the day, a replacement package arrived in the mail, and it had some Bonus stuff!!

    Thanks guys (my knees talking)

  4. Danielle says:

    Love ganja express the stuff you get here is so pure and clean so much better than street I can’t even smoke street stuff anymore which is find with me cuz now it fun looking at more different marijuana stuff like stains and concentrates and fast delivery if you pick free shipping but and it is a big but if you pick 2 day shipping you will be waiting longer i payed the 20 dollars and have to wait longer and theres no.holiday to mess it up (my order was shipped on January 31 2017 and still waiting it’s February 6 2017 ) so disappointed in the mail service but free shipping is the way to go but yes love the quantity of ganja express you guys are the best thanks for helping me out with my pain and keeping me safe cuz it’s dangerous on the street you don’t know what you are going to get so a big that thank you I will be ordering again soon

  5. donald webb says:

    I am a salmon man myself but after trying GE TUNA KUSH my dietary habits have changed Moroccan hash brings back memories of warm blankets and couch lock comfort:)

  6. Letar A. says:

    Considering all that the GE staff went through during December and January, they are still offering a good customer service.
    Even with the lack of communication( improvement would make excellent customer service), Tom did as promised on his last email, I received an updated tracking number, thanks.

    Whatever the issue with Canada Post on this last shipment:
    GE will definitely get repeated business from me;
    I will also recommend GE to friends.

    It was a pleasure to do business with Tom!
    Thank you kindly

  7. pickett710 says:

    Just placed my first order and got the tracking number for Canada Post within 48 hours. From my experience with other delivery services everything looks in order, thanks a lot Ganja Express. ^,^… look forward to reviewing the products!

  9. antara.md says:

    Yeah… i have a feeling that CP definitely black flagged names and all our packages are stuck…
    mine was last shown in Vancouver since the 21st of December and has not moved since …. WHat then? Do we Lose our money?Probably

  10. big09red says:

    I ordered on the 27th, received a tracking number on the 28th and it works. Now I’m
    Not saying nothing fishy is going on as I feel it like everyone else. My two previous orders were shorted items . …… something is definitely up and people deserve answers .

    • Jwmcrae says:

      I was one of the people who had a Dec 5 order not delivered, Mark mailed out a replacement about a week later and I put in another order on the 15th…One order says accepted at Vancouver on the 12th and it has not moved since and the other was processed in Richmond on the 21st and has not moved since… It is my belief that both orders are gone. If one order was missing or late I would think oh well Canada Post is busy, but this is 3 consecutive orders, so there is something else going on here… don’t think it is GE, and it is not someone at CP stealing items. there is too much internal security for that to be going on… Only thing I can think of is that RCMP or CP are intercepting the packages… I really do not believe that GE is ripping people off, I have dealt with them in the past and had great service.
      Something is definitely wrong, GE is unable to send product, I really do not think it has to do with Christmas volume, Items are sitting at one station for days, (ie they are not moving them). I guess I am out 300 bucks, and looking for a new supplier,

        • kevin Brouwer says:

          RCMP cannot intercept mail unless it’s delivered to the home.

          while in transit, privacy laws forbid it.. cops have tried in the courts many times and it’s deemed unconstitutional.

        • jessy.girard63 says:

          Yes you are right i had one package that was on the way all a sudden on the tracking site it said Item arrived at the Undeliverable Mail Office. Please contact Cust Service so i did left a message and then they called me back and said that my package contain cannabis so they have to call the RCMP and we are so sorry for the inconvenience.. So one thing to remember. this happen in the middle of november and i was never contacted by the RCMP and i don’t think i will ….Ganga is going to have to change the way they ship dropping off the parcel at same location is a nono they are catching on when a bunch of parcel coming from same place 200 to 300 a day that a lot and the return address that one more thing ……i hope this help knowing what going on with your parcel ……………………. Ganga is a great place to buy all the ganga product you need time to change a few thing on the shipping end

  11. ben ross says:

    Why is tracking information unavailable for my package?
    If you receive a message indicating that tracking information is unavailable for your parcel, it doesn’t mean that your package hasn’t been mailed. It may mean that:

    There has been a delay between when your parcel was scanned and the availability of tracking information online. Please check again later.
    Tracking information isn’t available yet. This may be the case in rural locations, or when information is provided by foreign postal administrations. Please check again later.
    Your item was sent using one of the following services to U.S. or international destinations for which tracking information and delivery confirmation are not available:
    Small Packet™
    Light Packet™
    Letter-posthttps://www.canadapost.ca/web/en/kb/details.page?article=tracking_information&cattype=kb&cat=receiving&subcat=tracking

    • Batezky says:

      Unfortunately the tracking number you entered is not in our system is the message I get when I click on the truck in my account.

      Anyway wouldn’t be an issue if there was an explanation provided as to why the number doesn’t work as well as a status update. But the silence on GE’s end is concerning me.

  12. Batezky says:

    I ordered December 18th, sent etransfer which was accepted. I was given tracking number that still doesn’t work. I have sent three emails inquiring about status and haven’t received a response yet. Buyer beware.

    • ben ross says:

      How does your tracking number not work is what i dont understand ..i just logged into my acct and clicked on the truck button and it went to canada post website and my order. What are you guys getting?

        • ben ross says:

          Thats shitty and i havent recieved anything yet but my tracking number is working on canada posts site but seems all to common that tracking numbers arent working. This is my first time trying the internet thing so im a little skeptical but i do have something in the mail coming my way with the tracking number GE provided

    • Michael R says:

      From Jay,

      *** REGARDING INVALID TRACKING NUMBERS**
      Canada Post is really backed up during this holiday season. If we sent you a tracking number, it’s because we’ve dropped your package off at the post office. If your tracking number is not in Canada Post’s system, it’s because they are late in updating their tracking system and there is nothing we can do about it. Please allow for more time for your tracking number to work or your package to arrive.

      We will not be responding to support tickets regarding invalid tracking numbers until Jan. 9th.

      Thank you for your patience.

  16. Deaven Morris says:

    Just wanted to make a post because I had read through some of these looking to see if others were having an issue with tracking numbers.
    THIS IS A CANADA POST ISSUE.Not GE.

    When I asked Jay about this, I sent an email at 844 am and recieved a reply at 909 am. 25 minutes total. I know this is likely not the norm for speed of reply but have patience friends. Thanks

    • B says:

      Exactly!!! I have a “lost” order from Dec 4/5. I contact GE about that… got a reply from Mark. He already sent a replacement package (thanks Mark), and 2 days later, the tracking number of the replacement didn’t work.

      I know there’s nothing more GE can do about that for the moment. In between the time CP lost this first order, and the time Mark sent me a replacement, I did another order on GE (Dec 13) and got the package 2 days later.

      GE ARE SENDING PACKAGES!! They are not stealing your money!! I have $900 of orders lost in the mail… and I’m still full confident about GE.

      I have another “lost” package… from Amazon.ca. Canada Post let me a card to pick up the parcel the next day at the post office.. but they didn’t find the package after a week.
      Yeah, Canada Post have a huge problem.

    • Michael R says:

      REGARDING INVALID TRACKING NUMBERS**

      Canada Post is really backed up during this holiday season. If we sent you a tracking number, it’s because we’ve dropped your package off at the post office. If your tracking number is not in Canada Post’s system, it’s because they are late in updating their tracking system and there is nothing we can do about it. Please allow for more time for your tracking number to work or your package to arrive.

      We will not be responding to support tickets regarding invalid tracking numbers until Jan. 9th.

      Thank you for your patience.

      • Michael R says:

        From FAQ

        What happens if I don’t get my package?
        If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post.

        If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge.

        We do not offer postage refunds if your order arrives late due to any postal issues.

        • jack_herer says:

          I just called Canada Post. They said this is not true. That even if the package missed the initial scan. It would still get scanned somewhere along the way. What is actually going on here?

          • Jay says:

            I wish I knew and believe me, that’s the same thing that they’re telling me. I just think Canada Post is really backed up. Please be patient, worst case scenario, we will replace your package or give you a refund. Give me your order number and I will find your physical tracking slip and post it on here and send it to you.

            -Jay

      • wilfordtaylor77 says:

        Thanks so much I appreciate and realize that and this time the holiday seasons you guys are really busy I can’t wait for my parcel to get here so I can keep ordering from you merry Christmas and happy holidays

        • Timmy2grams says:

          I am having the same issue with my tracking number. I believe it to be Canada posts problem. However, we’re all paying extra for express shipping and canada post is failing to deliver on time. To me this is fraudulent behavior, can we not file a lawsuit? If they cannot deliver packages in 2- 3 business days then they should not be offering that service and charging a lot of money for it.

          • jack_herer says:

            Well if GE was truthful and CP did deliver late. Then GE would be eligible for a refund for the shipping charges. Lets see some shipping refund receipts if they are actually telling the truth. I’m guessing they can’t produce such receipts.

      • kevin Brouwer says:

        Backed up as in not scanning an order that the shipping icon says had been ” picked up on the 12th of December”????
        my order#22363

        Tracking No. :MW463712119CA
        Date / Time : N/A
        Description : We could not find this Tracking Number in our system.
        Service Type :N/A

  18. John sexton says:

    awesome job guy’s – i ordered for the first time a few weeks ago – and decide to make another order on dec 21st very early in the morning – so that i would have something rolling along for after the xmas weekend and i have no idea how busy they are ,i can only imagine especially this time of year , but they had my package processed and in the mail complete with tracking confirming CP has it -that day – i mean i’m not without so if it arrives after xmas – so be it – GE has gone above and beyond to serve their customers and its CP’s hands now -you cant ask for more than that .

    Merry xmas to all at GE ,looking forward to ordering in the new year

  20. Jowaxe says:

    I was one who was affected by the Dec 5th shipment. Now – I finally got my money back today (thank you), but not without headaches along the way. My gripe with GE was never about them losing the shipment, it was about how they chose to handle it. There was no communication and customers were left hanging. We didn’t know if GE was doing anything about it. This is the equivalent of your drug dealer coming over and you giving him some money. He goes out to his car to get the stuff and he drives away. Maybe he’s going to get the stuff somewhere else? But how do I know that?

    The lack of response to emails and support tickets was maddening.

    Listen, as soon as GE knew this was a problem, they should have just mass emailed everyone affected with acknowledgment of the problem, a plan of action to sort it out and a timeframe for this to be done. This would have certainly reduced the number of emails they couldn’t respond to. An update every 2 days (mass email again – you’re sending 1 email each time) to let the customers know where you’re at, and if you’re not going to hit the timeframe you set up front, you better communicate that early and provide an updated timeline. That alone could have saved you a lot of trouble!

    I would also suggest a waiting list for new clients until they can properly service their clients. I’ll be keeping an eye on reviews and I might consider trying GE again when there is some consistent customer service happening. This was not the first hiccup I had with GE. 2 out of 4 orders were kind of a mess and both could have been salvaged with some customer service and communication.

  22. kenny378 says:

    Honestly i have never had any problems ordering from these guys aside that one time the package was really danking and almost got busted by purolator im not sure if i could of had gotten in trouble but thank god the guy was cool and he just warned me and told me not to do it again bla bla..i honestly almost shat myself but held my cool and smiled and walked off feeling very emberassed because it was infront of like 6 other customers( i had to pick up my package at the office because i missed my delivery) , i did send them an e-mail telling them to double seal next time on like orders over an ounce but never did get a reply… aside from that there bud and prices are not comparable to any other site out there

  23. felix.danis says:

    Very poor customer support , i’ve order the 4th December and its stuck in Vancouver. I tried to call several times , I left several voicemails , email and no answer at all. I never had issue before with GE , but its starting to piss me off to be honest.. PLEASE ANSWER ME!

    • desiree says:

      Felix, all will work out, My tracking number didnt work for 3 days and now it works!!! just within the last 10 minutes, so be patient, My delivery date is 28th unfortuantly now though,.

    • westwood-19 says:

      I really do not understand why everyone is so butt hurt by the customer service. They always reply to my emails. They answer my support tickets. Does everyone on this review page expect that they will be perfect 100% of the time. No. No one on earth is. Give them a break. Can you see how many orders they are getting? Obviously they are busy. I have spent over $1000 on this website. The only hiccup they have made was with my December, 5 order. They sent me a email and are replacing my order and I might still receive my original order. That is fine with me. Its Christmas, quit being cry babies.

      Thank you Jay and everyone on the Ganja team for all that you do for me and everyone else.
      Keep up the good work.

      • desiree says:

        Well everyone has reasons for it.. Some people don’t have money to waste and not knowing if your package worth quite a bit is lost or not. Things are going to be slow around this time of year people need to be patient but not make others suffer for it. We all appreciate Jay and his teams efforts to answering as much as they can. Happy holidays all!

      • Marley says:

        Agreed. I’ve been talking to Mark and I just got a replacement package shipped out to me. Already got a tracking number. Can’t wait. Thanks again everyone at GE. You always reply to my emails.

        I agree it sucks but we have to remember Canada Post sucks. Lol
        Happy holidays all.

        • shaunwalterbehie says:

          I was tlking to mark aswell my pkg is resent too recieved my tracking # aswell and as far as not GE responding its busy season with them, aswell as canada post and i recieved a response within a week and they have keep in touch to let me know the progress, pretty good considering, my friend has been ordering from them over the last yr and has not had any issues. thxs GE i also placed another order cant wait.

  24. ryan halliday says:

    Put in a order on the 17th got the tracking on the 20th and it showed up today 21st(Winnipeg) Everything was in the package and it had zero smell till it was opened and all looks nice. Don’t know about other peoples orders that are missing but i hope they get resolved asap.

  25. Philippe says:

    It is really shitty trying to call or e mail support team but getting no answer can someone from ganja give us a shout as why customer service is so hard to get!!!was patient with the first issue but now it’s starting to be a hassle !!!

      • desiree says:

        I’m in the same boat, ( 8 previous orders and no issues) IT says it was completed in my account, but the tracking number does not work. I couldn’t find any answer if someone received package without having a working tracking number.

    • henderson_b says:

      Don’t worry, I had issues with tracking numbers with my first order and then later that day it had arrived at my house. Patience is a virtue and I’m sure the people at GE are more than busy this time of year! 🙂

  27. Josh says:

    They replied to my dec 5th order email. They are supposedly sending a replacement package.

    Placed another order on n Dec 16 and its in my mailbox now(ontario)
    Im thinking they are just way too busy w the xmas rush.
    Also ppl, they dont owe you shit. You are buying weed illegally online. Once Canada Post has your package its out of GE hands.
    They are doing us a favour if they replace our lost orders. Get out of the damn ‘me me me, you owe me, fix it now” frame of mind cuz its annoying as shit.

  28. kevin Brouwer says:

    To get into the festive spirit,

    On the 11th day of waiting before Christmas, I’m still waiting for ganjaexpress to give to me, A single response,14 grams of pineapple express,14 grams of northern lights, a valid tracking number and one Huge Apologyyyyyy!!!

    Merry Christmas!!! PFFFT!

    • desiree says:

      I think they are just behind.. I ordered On the 19th, still nothing, Tracking number does not work, but it does say completed from the order page, Im going to say its Canada post, but with all my other orders, the tracking number worked right away. Please assist us GE!!!! Perhaps it was sending the E transfer to vancitytreats, whereas it was ususaly hugatreefund.

    • ken says:

      GE got back to me. The Dec 5th orders should be resolved by Jan 9th.

      I am pleased that they replied. Im gonna roll the dice with another order. Wish they had more of the”Purple Space Cookies”

      • chris.robinson93 says:

        I haven’t received my Dec 5th order either however I put in another order 10 days later and that was on the 15th and I will have it tomorrow morning the 21st in ON. Tracking worked all went smooth. Whatever happened with Dec 5th orders is beyond me.

      • Jowaxe says:

        That is pure nonsense. I can’t get a reply to save my life. And Jan 9th is unacceptable – over a full month from time of order….I’ve seen some people in reviews say something about today being a “drop dead date”….I just want my money back at this point. GE needs to stop accepting new customers until they can service their existing customers at a professional level. 2 1/2 weeks and I still don’t know what’s going on. That’s not ok.

        • benny420 says:

          I agree completely. They need to start saying no to people if they can’t even fill customers orders. They;re digging themselves deeper and deeper.

          I had so much faith in this company before you guys started ignoring and pushing shit aside. That’s not cool. People need their medicine and if you’re going to make us wait a ridiculous amount of time why are you even in this business. Etiquette is terrible.

          Definitely gonna look for a new company

    • Logan Malpage says:

      I ordered mine a week ago as well and I got my tracking number the next day and my order jut came in the mail today so for the busiest time of year I thought they we’re really good with timing as long as the order says completed on your account then it’s all up to Canada post

  34. jlennon1103 says:

    Order placed on the 28th of November, accepted the next day, arrived on Dec 1st. Took only 3 days to get from BC to ON. I couldn’t be more satisfied. Be patient my fellow puffers and keep hounding them till they spit the weed out. Cheers.

  35. sunny-p says:

    PATIENCE is all I have to say. These guys are legit. I’ve made tons of orders with only one hiccup which was resolved after a few weeks. Just wait and you’ll be taken care of, eventually.

  36. FakeBoxer says:

    On my 14th order and couldn’t be happier with the prices, quality of all products from bud to budder/shatter and even a few edibles, their communication has been responsive within a day anytime I had an issue, and any issue I had was due to my own impatience on a tracking number, which is uploaded late due to time differences so no issue. 5 Stars

  38. Riley Lawremce says:

    Fast delivery and quality product. I am regional so that is maybe why it was so fast. But overall super satisfied. Will be a repeat customer 100%. Thanks GE!

    • Michael R says:

      Good for you i am waiting since december 12. Canada post cannot find my tracking number and i didint receive anything. The first time it work well but not this time

  40. Stuart says:

    Jay,you are the man.You did all you said you would, and MORE.You have a lifelong customer.Don’t doubt this site.If there is a delivery problem contact Jay or open a support ticket.These guys make good.

  41. Brent says:

    This service is great got my package so fast in Ontario in only 3 days. Seems stuff has been moving thru the weekend and either way these guys are the best. If your having problems with them please be patient because when your order arrives you will be more than pleased this is my 3rd order and this went out during the whole time people were complaining about a mess up which is Canada Post’s fault I believe. Anyways thanks for all the amazing service you got me for a long time happy customer!!!

  44. jlennon1103 says:

    Unlike last time, me khalifa, bubba, sage were properly sealed and weren’t emanating from the mailbox. Good weed, faster delivery, these guys know how to keep their customers. I’m seeing many negative reviews recently; inconsistency is bad for the business but when they do the job, they do it right! Be patient and stalk them till they get the job done. I will put the flowers on hold until the snow melts and the spring comes. Keep up the good work guys!

  45. stephanie runco says:

    Im 1 of many dec 5 ppl missing product only my 2nd order placed first was a week before shipped monday showed up thursday no issues like the rest of u guys i called,emailed,opened a ticket #37 on new support system 2 days ago and got a reply an hour ago summing up what jay posted about email on the 20th if it dosnt show up so they are trying to contact ppl with issues hoppfully they arnt just stringing us along so i wont be making any orders till my product is in hand then i will try a few more 200$ or less orders before placing full ones really sucks really planed on getting some edibles for new years on a side note did anyone get the same tracking # as me MW463621761CA

    • andrewlovesmma84 says:

      I’m also amongst the folks who didn’t recieve my december 4th package (shipped and lost on the 5th) and I have a different tracking number than you do stephanie. This is a canada post issue it appears. Seems to be happening to GE over other dispensaries as I order from other sources without as many reports of canada post flubs. Perhaps they aren’t discreet enough and some postal worker scumbag stole our property. I will see tomorrow or tuesday, if not, I will email support for a refund or resend as they advised. What a shit time of year for this to happen.

      • soultore says:

        Lots of people complaining about mail delivery country wide if you pay attention to the news and other social media feeds just be patient. I got 2 of 3 successful orders so far. Threats are not going to help and you are just going to make it worst for everyone else.

      • herbeckness says:

        its sure is, I ordered on the 5 as well, heres hoping tomorrow we get something!!! i did order again last tuesday and got it Friday… so not sure what the issues were!!! i just want my stuff for the holidays!!!

        • andrewlovesmma84 says:

          Canada Post even has a banner on their website stating they’re swamped with record parcels. Meaning they can’t handle the workload and flubbed an entire days worth of GE orders.

  46. Kravking says:

    So update.

    I ordered on Tuesday,. It came today,. Could not be happier!!

    Packaging was top notch, professionally labeled which i thought was pretty cool.
    The White Widow is absolutely beautiful looking, nice light color textures with amazing crystals. The aroma is mild and with a nice earthy undertone. Super happy!! Cannot wait to medicate with this.
    The Animal Cookies looks just crazy amazing upon first look. Opening the baggy smelling the AMAZING mouth watering was an experience. This strain looks CRAZY!! Gsc being for sleep i will be medicating with this tonight. Cant wait for bedtime!!!#

    Great White Shark., looks soooo yummy,. A beautiful coloring displaying the beauty of such an amazing natural medicine.
    This being the only strain ive tried since opening,. I can say the effects are just unreal. Heavy but so light and motivating…if that makes sense, lol. Super impressed! !!

    I cannot say enough great things about this company or its product. !!

    Cheers & happy Medicating.

  48. kevin Brouwer says:

    I keep reading about these Dec 5th orders… As if the problem has been resolved thereafter???. I placed my 2nd order on Dec 10th.. I’ve been given an invalid tracking number which is not found on canada posts website.

    I’m not saying Ganjaexpress has maliciously done anything wrong.

    It must be known that there are ongoing issues, not just Dec 5th!

    As I’ve only placed 1 successful order to date, my review does not have enough history to really mean anything.

    Regardless,
    I can attest that the quality of the product from my succesfull order was fantastic.

    Now, before everyone flames GE to death, please note that they very well may have dropped off all orders to Canada Post and they’re the ones who messed up… I’m waiting for my order too…. Not happy about it but it is what it is.

    Shit happens, let’s not forget Canada Post is the one who delivers the packages… not GE!

    With that being said I’m still dry and want my package lol

    Wherever it may be… 🙁

    My order came late last time too, I don’t expect this time to be any different, it’s that time of year.

    Chill out ppl!

    P.S it’s Patience Not Patients!… I know you don’t have any meds so you can’t use that excuse lol

    • bruceswed69 says:

      Jay , I cannot get ahold of your facility im awaiting an email from you guys its been since the 12th ive been waiting for a processed order cant contact cuz no one answers the phone , finding this a biggg inconvenience as I wished to order before the Christmas rush.

    • Pirate Kitty says:

      Why do the emails to support go unanswered? Why do tickets close and they are not answered? No sir, Canada Post is not the only one in the sales chain.
      Canada post has no obligation to me for any type of support. They didn’t take my money and send me a phony tracking number!
      I like to think that my $100 is not gone, but I think they are cleaning up to go out of business after Xmas, and are cashing in before they go…

      • remitum says:

        I’m sure that they aren’t just taking our money, we’ve since done another order and the tracking number works just fine. No problems with the service until this, and I can only assume support emails are unanswered because they just have so many of them. For now, all we can do is hope CP finds our packages, but if not, Dec 20 we let them know they aren’t here. That means a nice big delivery right before New Years, yay!

      • soultore says:

        My Dec 5th nothing but Dec 13th its in my city today. Even though CP still says they guarantee 2 day delivery, even with the volumes this is not true. I’m guessing i’ll get it over the weekend or Monday.

  50. miranda.hart says:

    Hi jay, just wondering about the orders placed on dec 12, my tracking number says there’s no data for it and I have yet to receive it, I left a support ticket number #76 but have yet to hear from anybody

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